Privacy Policy

Last updated: January 8 2026

Groupe Tourcar (« us », « we », or « our ») operates the Groupe Tourcar website (the « Website »).

This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with Quebec’s Act respecting the protection of personal information in the private sector (Law 25) and, where applicable, the General Data Protection Regulation (GDPR).

1. Personal information collected

We may collect the following personal information when you use the Website or communicate with us:

First and last name
Email address
Phone number
Information submitted through contact forms
Browsing data (IP address, browser type, pages visited, date and time)

2. Purpose of collection

Personal information is collected for the following purposes:

To respond to inquiries and communications
To provide information about our services
To improve the Website and user experience
To analyze Website usage for statistical purposes
To measure the effectiveness of advertising campaigns
To enable embedded multimedia content (e.g. YouTube videos)
To comply with legal obligations

3. Cookies and similar technologies

We use cookies and similar technologies:

Necessary cookies
Required for the proper functioning of the Website (navigation, security, preferences).

Analytical cookies
Used to analyze Website usage (e.g. Google Analytics), subject to your consent.

Advertising and third-party content cookies
Used to measure and optimize advertising campaigns (Google Ads) and to enable embedded third-party content such as YouTube, subject to your consent.

You can manage your cookie preferences at any time through the cookie consent banner.

4. Third-party services

We use the following third-party services:

Google Analytics (traffic analysis)
Google Ads (advertising measurement and optimization)
YouTube (embedded video content)

These service providers may process data outside Canada. Reasonable safeguards are implemented to protect personal information.

5. Data retention

Personal information is retained only for as long as necessary to fulfill the purposes described above or as required by applicable laws.

6. Your rights

In accordance with Law 25 and the GDPR, you have the following rights:

Right to access your personal information
Right to request correction
Right to withdraw your consent
Right to file a complaint with the appropriate authority

To exercise your rights, please contact us using the information below.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, or disclosure.

8. External links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children’s privacy

The Website is not intended for individuals under 14 years of age.
We do not knowingly collect personal information from minors without parental or guardian consent.

10. Privacy Officer

Réal Boissonneault
Privacy Officer
874 rue Archimède
Lévis, QC G6V 7M5
Canada

Phone: 418-835-3336
Email: [email protected]

11. Changes to this policy

This Privacy Policy may be updated from time to time. The update date will be revised accordingly. We encourage you to review this page periodically.